Live inbound Call Center
The Lead Boutique's aim is to create affordable and compelling inbound call center programs that companies actually depend on for their bottom line growth. We know the value of inbound customer support, up-selling, cross selling and client care.
When a call comes into your office, is it being answered properly and immediately? As an inbound call center provider the Lead Boutique offers highly professional services that convey a proficient business image, with agents acting as an extension of your brand. Our unique blend of people, services and technologies enable us to engage in high-quality customer interactions. Reports and call recordings allow you to analyze your campaign's effectiveness. Need us to answer your calls full-time? 24/7 options are available. Pay for talk-time only. Let us build an inbound client service strategy that leads to growth and customer satisfaction.
The Lead Boutique offers scalable virtual receptionist campaigns and services to assist you with your inbound customer support, and messaging. Call forward your phone to us 24/7 and we'll handle your daytime or after-hours calls. We can screen calls, and dispatch those requiring immediate attention by email, or even call you at another number to connect the caller to you.
Outsource to our inbound call-center
- When you’re out of the office
- After hours and on weekends
- If you require inbound sales to be processed
- When you’re busy managing a big project
- To take calls for event registration
- When you need help developing a customized script
All of our inbound customer service calls are recorded. Detailed call summary reports are sent via email so that you can analyze your call metrics and stats. All staff at The Lead Boutique work onshore and on-site. We do not allow agents to work remote from home without supervision. The Lead Boutique does not outsource to any overseas countries.
american and canadian staff
Don't damage your brand by outsourcing to call-center staff in overseas countries. The Lead Boutique's call-center operations are proudly housed and staffed in the U.S and Canada.
- Take inbound leads, and set meetings and phone appointments
- Upselling/Cross selling
- Event registration
- Payment processing
- Receive inbound help desk and answering service calls
- Inbound customer service
- Inbound customer support
- Direct response from other ad campaigns
- Disaster relief and outage coverage
- HD Voice technology
- Real-time leads and appointments sent via email
- Digital call recordings
- Full call history
- Reports with call statistics and metrics
- Domestic hires in the U.S & Canada, only
- No overseas staff
- Our agents work onsite, not remote from home
- Management has 25 years of experience
- 24/7 staffing
- Bi-Lingual and Multilingual services
- Flexible monthly billing with no long term commitments
- Get started in just 2 business days
Every organization needs to find new ways to improve their communication and lead generation strategies. Are you looking for a monthly plan, or for a one-off campaign? Let us know! We're currently offering 10 FREE call center hours to all first time buyers. If you require an immediate call-center quote, please fill out the form below and we'll get in touch with you soon.