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Live Onshore Call Center

The Lead Boutique's aim is to create affordable and compelling inbound, outbound and blended call center programs that companies actually depend on for their bottom line growth. We know the value of customer support, up-selling, cross selling and client care. Read on, and please tell us what call-center campaign type you're looking for.

 

Inbound

When a call comes into your office, is it being answered properly and immediately? The Lead Boutique offers highly professional inbound call center services that convey a proficient business image, with agents acting as an extension of your brand. Using the finest technology we build detailed call scripts that empower our agents to ask the right questions and provide correct, consistent answers. Reports and call recordings allow you to analyze your campaign's effectiveness.  Need us to answer your calls full-time? 24/7 options are available. Pay for talk-time only. Let us build an inbound client service strategy that leads to growth and customer satisfaction. 

 

outbound

Is your sales staff spending too much time prospecting and not enough time closing deals? Give them more sales appointments and get them to stop cold calling. Our lead generation programs are perfect for companies who need appointment setters to help generate more qualified appointments for their sales staff. We can also assist you with event marketing, surveys, or customer service follow up campaigns. As an industry leader in lead acquisition and direct response sales, The Lead Boutique has a proven track record of being able to close leads at a higher average conversion rate than our competition.

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blended

Blended call center options provide outgoing and incoming phone calls on behalf of your brand. We can handle both inbound and outbound services simultaneously. Make sure to ask your Account Representative about what type of program you're in need of.


The highest response rate was produced by telemarketing. Phone produced a response rate of nearly 13% on a house list. This proves the phone remains one of the best ways to connect with people on a one-to-one basis – something direct mail and email just can’t match.
— Direct Marketing Association (DMA) 2012 Response Rate Report

 

american and canadian staff

Don't damage your brand by outsourcing to call-center staff in overseas countries. Domestic markets don't react well to accents that are not familiar to them. The Lead Boutique's call-center operations are proudly housed and staffed in the U.S and Canada. Bi-Lingual options are available for U.S call-center campaigns, (English/Spanish) and for Canadian call-centre campaigns, (French/English.)

 

   applications

  • Onshore inbound, outbound or blended call-center campaigns
  • Create sales leads, and set appointments
  • Event promotion and event registration
  • Engage in a telemarketing survey or political poll
  • Receive inbound help desk and answering service calls
  • Update missing client email, phone/address contact data
  • Verified telemarketing leads
  • Inbound customer support
  • Customer support 
  • Market Research
  • Telesales
  • Fundraising

   features

  • HD Voice cloud-dialer technology
  • Real-time leads and appointments sent via email
  • Customizable caller I.D
  • Digital call recording
  • Digital scripting
  • Get started in 48 hours
  • Option to deliver your recorded message to voice-mail
  • Full reporting with call stats and campaign metrics
  • Domestic hires in the U.S & Canada, only
  • No overseas staff
  • Our agents work onsite, not remote from home
  • 24/7 staffing
  • Bi-Lingual and Multilingual services
  • Flexible billing with no long term commitments


Every organization needs to find new ways to improve their communication, phone sales and lead generation strategies. If you require an immediate call-center quote, please fill out the form below and we'll get in touch with you soon.

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